Zammad is a web based open source helpdesk/customer support system. Prior to 7.0.2, this vulnerability breaks normal ticket isolation boundaries between agents. Any authenticated agent, even one with no active tickets assigned to them, can view the titles, status, labels, and URL links of GitHub/GitLab issues attached to any ticket in the system. This allows an internal user to systematically view GitHub/GitLab issue data linked by other agents or administrators across the organization by simply querying random or sequential ticket IDs. This vulnerability is fixed in 7.0.2.
| Métrique | Valeur | Interprétation |
|---|---|---|
|
AV (Vecteur d'Attaque)
Attack Vector
|
Network (N)
|
Exploit possible à distance via réseau (HTTP, API, etc.) |
|
AC (Complexité d'Attaque)
Attack Complexity
|
Low (L)
|
Peu de conditions requises pour exploiter |
|
PR (Privilèges Requis)
Privileges Required
|
Low (L)
|
Authentifié avec compte utilisateur basique |
|
UI (Interaction Utilisateur)
User Interaction
|
Unknown (P)
|
Interaction inconnue |
|
S (Périmètre)
Scope
|
Unchanged (U)
|
Impact reste dans le périmètre du composant compromis |
|
C (Impact Confidentialité)
Confidentiality Impact
|
Low (L)
|
Divulgation limitée d'informations |
|
I (Impact Intégrité)
Integrity Impact
|
None (N)
|
Aucune modification de données possible |
|
A (Impact Disponibilité)
Availability Impact
|
None (N)
|
Aucune interruption de service |
Zammad: Missing authorization check in GitHub + GitLab integration allows cross-ticket data leak