> CVE-2026-40568 [HIGH]

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PUBLISHED
2026-04-21 17:16
MODIFIED
2026-04-21 17:16
CVSS_SCORE V3
8.5
EPSS (Prob. Exploit)
0.41%
Top 66.2%
DATA SOURCES:
NVD 🔗 2026-04-21 CWE MITRE 🔗 2026-11-01 FIRST EPSS 🔗 2026-10-25

> DESCRIPTION

FreeScout is a free self-hosted help desk and shared mailbox. Versions prior to 1.8.213 have a stored cross-site scripting (XSS) vulnerability in the mailbox signature feature. The sanitization function `Helper::stripDangerousTags()` (`app/Misc/Helper.php:568`) uses an incomplete blocklist of only four HTML tags (`script`, `form`, `iframe`, `object`) and does not remove event handler attributes. When a mailbox signature is saved via `MailboxesController::updateSave()` (`app/Http/Controllers/MailboxesController.php:267`), HTML elements such as `<img>`, `<svg>`, and `<details>` with event handler attributes like `onerror` and `onload` pass through sanitization unchanged and are stored in the database. The signature is then rendered as raw HTML via the Blade `{!! !!}` tag in `editor_bottom_toolbar.blade.php:6` and re-inserted into the visible DOM by jQuery `.html()` at `main.js:1789-1790`, triggering the injected event handlers. Any authenticated user with the `ACCESS_PERM_SIGNATURE` (`sig`) permission on a mailbox -- a delegatable, non-admin permission -- can inject arbitrary HTML and JavaScript into the mailbox signature. The payload fires automatically, with no victim interaction, whenever any agent or administrator opens any conversation in the affected mailbox. This enables session hijacking (under CSP bypass conditions such as IE11 or module-weakened CSP), phishing overlays that work in all browsers regardless of CSP, and chaining to admin-level actions including email exfiltration via mass assignment and self-propagating worm behavior across all mailboxes. Version 1.8.213 fixes the issue.

> AFFECTED_PRODUCTS

ℹ️ Aucun produit affecté n'a encore été publié par NVD pour cette CVE.

> CVSS V3 METRICS

CVSS_VECTOR
CVSS:3.1/AV:N/AC:L/PR:L/UI:N/S:C/C:H/I:L/A:N
EXPLOITABILITY
3.1
IMPACT
4.7

> MÉTRIQUES CVSS DÉTAILLÉES

CVSS:3.1/AV:N/AC:L/PR:L/UI:N/S:C/C:H/I:L/A:N
Métrique Valeur Interprétation
AV (Vecteur d'Attaque)
Attack Vector
Network (N)
Exploit possible à distance via réseau (HTTP, API, etc.)
AC (Complexité d'Attaque)
Attack Complexity
Low (L)
Peu de conditions requises pour exploiter
PR (Privilèges Requis)
Privileges Required
Low (L)
Authentifié avec compte utilisateur basique
UI (Interaction Utilisateur)
User Interaction
None (N)
Aucune interaction utilisateur nécessaire
S (Périmètre)
Scope
Changed (C)
Impact s'étend au-delà du composant compromis
C (Impact Confidentialité)
Confidentiality Impact
High (H)
Divulgation totale d'informations
I (Impact Intégrité)
Integrity Impact
Low (L)
Modification limitée des données possible
A (Impact Disponibilité)
Availability Impact
None (N)
Aucune interruption de service

> RÉSUMÉ DES IMPACTS

Confidentialité
High
Divulgation totale d'informations
Intégrité
Low
Modification limitée des données possible
Disponibilité
None
Aucune interruption de service

> WEAKNESSES

CWE-79 CWE-116

> CWE DETAILED DESCRIPTIONS

CWE-79: Improper Neutralization of Input During Web Page Generation - The product does not neutralize or incorrectly neutralizes user-controllable input before it is placed in output that is used as a web page that is served to other users. | CWE-116: Improper Encoding or Escaping of Output - The product prepares a structured message for communication with another component, but encoding or escaping of the data is either missing or done incorrectly. As a result, the intended structure of the message is not preserved.

> HISTORIQUE DES MODIFICATIONS

Première apparition
21/04/2026 17:16
Source: NVD
📊 ENRICHISSEMENT 01/11/2026 06:59
CWE
Champ modifié: Description CWE
Ancienne valeur:
CWE-79: Improper Neutralization of Input During Web Page Generation ('Cross-site Scripting') - The product does not neutralize or incorrectly neutralizes user-controllable input before it is placed in...
Nouvelle valeur:
CWE-79: Improper Neutralization of Input During Web Page Generation - The product does not neutralize or incorrectly neutralizes user-controllable input before it is placed in output that is used as a...
📊 ENRICHISSEMENT 01/05/2026 06:01
CWE
Champ modifié: Description CWE
Ancienne valeur:
N/A
Nouvelle valeur:
CWE-79: Improper Neutralization of Input During Web Page Generation ('Cross-site Scripting') - The product does not neutralize or incorrectly neutralizes user-controllable input before it is placed in...
Total des modifications: 2 Dernière mise à jour: 1 week ago

> REFERENCES

https://github.com/freescout-help-desk/freescout/commit/1d83e1cffb0bf8d109625313...
https://github.com/freescout-help-desk/freescout/releases/tag/1.8.213
https://github.com/freescout-help-desk/freescout/security/advisories/GHSA-w2f5-6...
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