FreeScout is a free self-hosted help desk and shared mailbox. Prior to version 1.8.213, an unauthenticated attacker can inject arbitrary HTML into outgoing emails generated by FreeScout by sending an email with a crafted From display name. The name is stored in the database without sanitization and rendered unescaped into outgoing reply emails via the `{%customer.fullName%}` signature variable. This allows embedding phishing links, tracking pixels, and spoofed content inside legitimate support emails sent from the organization's address. Version 1.8.213 fixes the issue.
| Métrique | Valeur | Interprétation |
|---|---|---|
|
AV (Vecteur d'Attaque)
Attack Vector
|
Network (N)
|
Exploit possible à distance via réseau (HTTP, API, etc.) |
|
AC (Complexité d'Attaque)
Attack Complexity
|
Low (L)
|
Peu de conditions requises pour exploiter |
|
PR (Privilèges Requis)
Privileges Required
|
None (N)
|
Aucune authentification requise |
|
UI (Interaction Utilisateur)
User Interaction
|
None (N)
|
Aucune interaction utilisateur nécessaire |
|
S (Périmètre)
Scope
|
Changed (C)
|
Impact s'étend au-delà du composant compromis |
|
C (Impact Confidentialité)
Confidentiality Impact
|
None (N)
|
Aucune divulgation d'informations |
|
I (Impact Intégrité)
Integrity Impact
|
Low (L)
|
Modification limitée des données possible |
|
A (Impact Disponibilité)
Availability Impact
|
None (N)
|
Aucune interruption de service |