> CVE-2026-40497 [HIGH]

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PUBLISHED
2026-04-21 03:16
MODIFIED
2026-04-21 03:16
CVSS_SCORE V3
8.1
EPSS (Prob. Exploit)
0.24%
Top 84.4%
DATA SOURCES:
NVD đź”— 2026-04-21 CWE MITRE đź”— 2026-11-01 FIRST EPSS đź”— 2026-11-08 OSV đź”— 2026-11-02

> DESCRIPTION

FreeScout is a free self-hosted help desk and shared mailbox. Prior to version 1.8.213, FreeScout's `Helper::stripDangerousTags()` removes `<script>`, `<form>`, `<iframe>`, `<object>` but does NOT strip `<style>` tags. The mailbox signature field is saved via POST /mailbox/settings/{id} and later rendered unescaped via `{!! $conversation->getSignatureProcessed([], true) !!}` in conversation views. CSP allows `style-src * 'self' 'unsafe-inline'`, so injected inline styles execute freely. An attacker with access to mailbox settings (admin or agent with mailbox permission) can inject CSS attribute selectors to exfiltrate the CSRF token of any agent/admin who views a conversation in that mailbox. With the CSRF token, the attacker can perform any state-changing action as the victim (create admin accounts, change email/password, etc.) — privilege escalation from agent to admin. This is the result of an incomplete fix of GHSA-jqjf-f566-485j. That advisory reported XSS via mailbox signature. The fix applied `Helper::stripDangerousTags()` to the signature before saving. However, `stripDangerousTags()` only removes `script`, `form`, `iframe`, and `object` tags — it does NOT strip `<style>` tags, leaving CSS injection possible. Version 1.8.213 contains an updated fix.

> AFFECTED_PRODUCTS

ℹ️ Aucun produit affecté n'a encore été publié par NVD pour cette CVE.

> CVSS V3 METRICS

CVSS_VECTOR
CVSS:3.1/AV:N/AC:L/PR:H/UI:R/S:C/C:H/I:H/A:N
EXPLOITABILITY
1.7
IMPACT
5.8

> MÉTRIQUES CVSS DÉTAILLÉES

CVSS:3.1/AV:N/AC:L/PR:H/UI:R/S:C/C:H/I:H/A:N
Métrique Valeur Interprétation
AV (Vecteur d'Attaque)
Attack Vector
Network (N)
Exploit possible à distance via réseau (HTTP, API, etc.)
AC (Complexité d'Attaque)
Attack Complexity
Low (L)
Peu de conditions requises pour exploiter
PR (Privilèges Requis)
Privileges Required
High (H)
Authentifié avec privilèges administratifs
UI (Interaction Utilisateur)
User Interaction
Required (R)
Nécessite une action utilisateur (clic lien, ouverture fichier, etc.)
S (Périmètre)
Scope
Changed (C)
Impact s'étend au-delà du composant compromis
C (Impact Confidentialité)
Confidentiality Impact
High (H)
Divulgation totale d'informations
I (Impact Intégrité)
Integrity Impact
High (H)
Modification totale des données possible
A (Impact Disponibilité)
Availability Impact
None (N)
Aucune interruption de service

> RÉSUMÉ DES IMPACTS

Confidentialité
High
Divulgation totale d'informations
Intégrité
High
Modification totale des données possible
Disponibilité
None
Aucune interruption de service

> WEAKNESSES

CWE-79

> CWE DETAILED DESCRIPTIONS

CWE-79: Improper Neutralization of Input During Web Page Generation - The product does not neutralize or incorrectly neutralizes user-controllable input before it is placed in output that is used as a web page that is served to other users.

> OSV (GOOGLE OPEN SOURCE VULNERABILITIES)

FreeScout Vulnerable to CSS Injection via Stored Style Tag in Mailbox Signature (CSRF Token Exfiltration)

AFFECTED PACKAGES:
Unknown / Unknown
338 versions affected
ALIASES:
GHSA-fh99-wr77-pxq3

> HISTORIQUE DES MODIFICATIONS

Première apparition
21/04/2026 03:16
Source: NVD
📊 ENRICHISSEMENT 01/11/2026 06:59
CWE
Champ modifié: Description CWE
Ancienne valeur:
CWE-79: Improper Neutralization of Input During Web Page Generation ('Cross-site Scripting') - The product does not neutralize or incorrectly neutralizes user-controllable input before it is placed in...
Nouvelle valeur:
CWE-79: Improper Neutralization of Input During Web Page Generation - The product does not neutralize or incorrectly neutralizes user-controllable input before it is placed in output that is used as a...
📊 ENRICHISSEMENT 01/05/2026 06:01
CWE
Champ modifié: Description CWE
Ancienne valeur:
N/A
Nouvelle valeur:
CWE-79: Improper Neutralization of Input During Web Page Generation ('Cross-site Scripting') - The product does not neutralize or incorrectly neutralizes user-controllable input before it is placed in...
Total des modifications: 2 Dernière mise à jour: 1 week ago

> REFERENCES

https://github.com/freescout-help-desk/freescout/commit/5aa8d633216f65995e80a7d4...
https://github.com/freescout-help-desk/freescout/releases/tag/1.8.213
https://github.com/freescout-help-desk/freescout/security/advisories/GHSA-fh99-w...
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