FreeScout is a free self-hosted help desk and shared mailbox. Prior to version 1.8.180, the System does not provide a check on which "clients" of the System an authorized user can view and edit, and which ones they cannot. As a result, an authorized user who does not have access to any of the existing mailboxes, as well as to any of the existing conversations, has the ability to view and edit the System's clients. The limitation of client visibility can be implemented by the limit_user_customer_visibility setting, however, in the specified scenarios, there is no check for the presence of this setting. This issue has been patched in version 1.8.180.
| Métrique | Valeur | Interprétation |
|---|---|---|
|
AV (Vecteur d'Attaque)
Attack Vector
|
Network (N)
|
Exploit possible à distance via réseau (HTTP, API, etc.) |
|
AC (Complexité d'Attaque)
Attack Complexity
|
Low (L)
|
Peu de conditions requises pour exploiter |
|
PR (Privilèges Requis)
Privileges Required
|
Low (L)
|
Authentifié avec compte utilisateur basique |
|
UI (Interaction Utilisateur)
User Interaction
|
None (N)
|
Aucune interaction utilisateur nécessaire |
|
S (Périmètre)
Scope
|
Unchanged (U)
|
Impact reste dans le périmètre du composant compromis |
|
C (Impact Confidentialité)
Confidentiality Impact
|
High (H)
|
Divulgation totale d'informations |
|
I (Impact Intégrité)
Integrity Impact
|
High (H)
|
Modification totale des données possible |
|
A (Impact Disponibilité)
Availability Impact
|
None (N)
|
Aucune interruption de service |
FreeScout Vulnerable to Insufficient Authorization