> CVE-2024-28186 [HIGH]

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PUBLISHED
2024-03-12 20:15
MODIFIED
2025-01-10 15:01
CVSS_SCORE V3
7.1
EPSS (Prob. Exploit)
0.55%
Top 53.5%
DATA SOURCES:
NVD 🔗 2025-10-18 CVE PROJECT 🔗 2026-01-19 FIRST EPSS 🔗 2026-11-08 OSV 🔗 2026-11-08

> DESCRIPTION

FreeScout is an open source help desk and shared inbox built with PHP. A vulnerability has been identified in the Free Scout Application, which exposes SMTP server credentials used by an organization in the application to users of the application. This issue arises from the application storing complete stack traces of exceptions in its database. The sensitive information is then inadvertently disclosed to users via the `/conversation/ajax-html/send_log?folder_id=&thread_id={id}` endpoint. The stack trace reveals value of parameters, including the username and password, passed to the `Swift_Transport_Esmtp_Auth_LoginAuthenticator->authenticate()` function. Exploiting this vulnerability allows an attacker to gain unauthorized access to SMTP server credentials. With this sensitive information in hand, the attacker can potentially send unauthorized emails from the compromised SMTP server, posing a severe threat to the confidentiality and integrity of email communications. This could lead to targeted attacks on both the application users and the organization itself, compromising the security of email exchange servers. This issue has been addressed in version 1.8.124. Users are advised to upgrade. Users unable to upgrade should adopt the following measures: 1. Avoid Storing Complete Stack Traces, 2. Implement redaction mechanisms to filter and exclude sensitive information, and 3. Review and enhance the application's logging practices.

> AFFECTED_PRODUCTS

Freescout - Freescout
< 1.8.124

> CVSS V3 METRICS

CVSS_VECTOR
CVSS:3.1/AV:N/AC:L/PR:L/UI:N/S:U/C:H/I:L/A:N

> MÉTRIQUES CVSS DÉTAILLÉES

CVSS:3.1/AV:N/AC:L/PR:L/UI:N/S:U/C:H/I:L/A:N
Métrique Valeur Interprétation
AV (Vecteur d'Attaque)
Attack Vector
Network (N)
Exploit possible à distance via réseau (HTTP, API, etc.)
AC (Complexité d'Attaque)
Attack Complexity
Low (L)
Peu de conditions requises pour exploiter
PR (Privilèges Requis)
Privileges Required
Low (L)
Authentifié avec compte utilisateur basique
UI (Interaction Utilisateur)
User Interaction
None (N)
Aucune interaction utilisateur nécessaire
S (Périmètre)
Scope
Unchanged (U)
Impact reste dans le périmètre du composant compromis
C (Impact Confidentialité)
Confidentiality Impact
High (H)
Divulgation totale d'informations
I (Impact Intégrité)
Integrity Impact
Low (L)
Modification limitée des données possible
A (Impact Disponibilité)
Availability Impact
None (N)
Aucune interruption de service

> RÉSUMÉ DES IMPACTS

Confidentialité
High
Divulgation totale d'informations
Intégrité
Low
Modification limitée des données possible
Disponibilité
None
Aucune interruption de service

> OSV (GOOGLE OPEN SOURCE VULNERABILITIES)

SMTP Mail Credentials Disclosed in Error Log in freescout

AFFECTED PACKAGES:
Unknown / Unknown
248 versions affected
ALIASES:
GHSA-7wcq-2qmv-mvcm

> HISTORIQUE DES MODIFICATIONS

Première apparition
12/03/2024 20:15
Source: NVD
📊 ENRICHISSEMENT 18/10/2025 14:48
CVEPROJECT
Champ modifié: CVE Project
Ancienne valeur:
Non
Nouvelle valeur:
Oui
Total des modifications: 1 Dernière mise à jour: 1 year ago
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