> New survey suggests face-to-face is more important than technology for bank customers
[DATE: 04/03/2013 10:53]
[LANGUAGE: EN]
A YouGov survey of more than 6500 people in France (1010), Germany (1053), Hong Kong (518), Spain (1006), the USA (1000) and the UK (2060) suggests that bank customers favor access to a local branch above technology such as mobile banking and social network banking.