> Knowledge Base Digest - October 2025
[AUTHOR: Sandra Takeuchi]
[DATE: 03/11/2025 18:48]
[LANGUAGE: EN]
Articles
Error "import failed 400 invalid platfom" occurs when you move a configuration to a new Firebox model
How does the Endpoint Security layered detection model provide protection against malware?
Mobile VPN with SSL Client v12.11.4 mini browser page remains open, even after a successful SAML authentication to Microsoft Entra ID.
Operators with custom roles cannot access the UI for AuthPoint, FireCloud, or cloud-managed Firebox policies
ThreatSync+ Limitation Phase FAQ
Known Issues
Endpoint Security issue when AutoPlay on removable storage devices is manually disabled from the Windows Registry
BOVPN tunnel cannot be established when authentication method set to None in Phase 2 proposal
Fault reports are not generated after a system crash
When split tunnel VPN is configured, Mobile VPN with SSL Client v12.11.4 users cannot get access to Internet
AuthPoint gives error code 201.015.010 for the logon app when users authenticate offline or with Forgot Token mode
Dark mode in WatchGuard Cloud does not show correctly
Cannot navigate past first page of Firebox Detail reports in WatchGuard Cloud
Web Access Control in Endpoint Security prevents connection to the Firebox SSL VPN client
New Video Tutorials
How to Fix License Overallocation video:https://youtu.be/1HfgyeoGBeU