> Knowledge Base Digest - January 2026

Articles Download MSP Authorization Form to authorize WatchGuard MDR to access CrowdStrike tenant Firebox Cloud support for TLS v1.2 for Azure Blob Storage ThreatSync+ NDR sFlow sample size Known Issues Edge browser with strict tracking prevention cannot access WatchGuard Cloud Resource Center Mobile VPN with SSL connections fail when Firebox has FIPS mode enabled Gateway AntiVirus remains enabled on Outgoing core policy after downgrade to Standard Support license RADIUS authentication with a Firebox fails when the group name includes a \ Cannot download snapshot or PCAP files for a Firebox from WatchGuard Cloud Operators with custom roles cannot view or manage authentication domains In MDR Managed Services portal, WatchGuard Agent page does not show the correct status T185 or M295 FireCluster member reboot results in unresponsive cluster member WatchGuard Cloud scheduled report missing data from 4 - 10 January 2026 Traffic does not pass over a BOVPN tunnel after a FireCluster failover M295 FireCluster upgrade from WatchGuard Cloud fails to upgrade both cluster members T85-PoE, M290, M390, and M590 Fireboxes can fail to upgrade firmware and update security service signatures Trusted CA for Proxies certificates shows expired certificates When an IDS scans the Firebox, the block failed logins feature blocks 127.0.0.1 VPN tunnel traffic directed through an HTTPS Policy causes reboot of Firebox T125 and T145 UDP fragmentation over a BOVPN VIF does not work correctly on T125 and T145 causing authentication failure Slow BOVPN with VIF performance on Firebox T125 and T145 Cannot log in to Firebox after downgrade from Fireware v2026.1 to v2025.1.4 or lower and Wi-Fi 7 802.11be configured Slow VPN performance with several BOVPN and Mobile VPN active tunnels on T115-W, T125, T145 Slow upload/download speeds on T125/T145 when eth0 is the external interface